Keells, as a leading retailer is striving to deliver its core purpose to ‘improve the quality of life for the nation’. We know that to deliver on our core purpose, we have to grow and develop Sri Lanka’s best retail team. If you want to come on this journey with us, to deliver retail excellence, then we can really support your ambitions and future growth.  

Job Responsibilities

• Collaborate with the culinary leadership and operations team to identify the training needs and objectives of the Keells hot food operation and develop learning content.
• Develop learning content during new product development, seasonal campaigns and other relevant campaigns as and when needed.
• Conduct hands-on training sessions for Keells hot kitchen staff, including chefs, cooks and prep cooks and drive the annual training plan designed by the Keells Retail Academy (KRA).
• Ensure the completion of classroom and online modules as per the given timelines and evaluate Keells’ kitchen staff performance during trainings and provide constructive feedback.
• Maintain records of training sessions, attendance and assessments effectively.
• Ensure the training completion of all supervisors assigned, as per the training pathway prior to allocation into outlet operations.
• Ensure that the Advanced Retail Operation course, Introduction Course and second-line trainings are delivered effectively and conduct a quarterly curriculum review for the same.
• Ensure the continuous development and career progression of hot kitchen staff at Keells by providing appropriate training materials and programs.
• Train and identify Keells hot kitchen staff to take on leadership roles and participate in review programs for such staff with the Executive Chef.
• Maintain a pipeline of well-trained second-liners to take up leadership roles at Keells hot kitchens when there are vacancies.
• Execute quarterly knowledge assessment centers for the respective supervisors and develop low performers with PDPs.

Person Specifications

• Should possess a Diploma in Culinary & Cooking/Pastry & Bakery(NVQ L 4).
• Minimum 5 years’ experience in a similar capacity.
• Strong knowledge of food safety and sanitation practices.
• A sound personality with good communication skills and IT literacy.
• Patience and the ability to work well with diverse kitchen staff.
• Organizational skills to manage training schedules and documentation.

Closing Date: 2023/10/19