Job Description

Profile:

• To investigate customer’s credit worthiness by research through various available sources and to recommend credit approval or disapproval to management
• Reviewing, confirming and authorizing all commissions to local travel agents as well as commission for foreign travel agents for booking made online
• Motivation, coaching and setting targets for the credit team, usually collection targets, debtor day reduction targets, Error free billing targets, unallocated cash reduction targets and on-going desk side coaching to get the best results
• Reporting to Director Finance on age and profile of debt, potential risks of bad debt, overtrading accounts, areas of suggested training and general customer service observations
• Ensuring monthly reconciliation of CC accounts and that all commission entries have been passed accordingly
• Handling of all Credit related queries and investigating disputed charges and to follow up on such issues raised by customers.

Experience & Qualification

• A minimum of 2 years’ experience in similar capacity in a star class Hotel.
• Qualified in AAT / CIMA
• Self-motivated with the ability to perform duties with minimum supervision
• Possess a dynamic attitude and an outgoing personality
• Should consider attention to detail in order to ensure high degree of accuracy at all levels 
• Should possess a great deal of common sense and intelligence.
• Should possess a good attitude whilst been proactive and reliable

Closing Date: 2024/04/15