Job Description

Designation –Assistant Manager Outbound Operations 

Job Tasks

• Attend to passenger inquiries received through phone calls, advertisements and emails from direct and corporate customers.
• Handling the business unit’s budgets. 
• Ensuring the rest of the reporting staff are achieving the targets and planning ahead. 
• Sales visits to be completed. 
• Attend to visa requirement of the passenger and advise them based on the requirements.
• Designing overseas tour packages based on the destination, category of hotel, type of room, meal plan, package (inclusive or exclusive), mode of payment, terms and conditions.
• Perform additional duties commensurate with the current role, as and when requested by management.
• Check the requests, ensure that online Check-Ins are done through the airline website within 48 or 24 hours before passenger’s departure.

Skills required

• Minimum 4-5 years’ experience in a similar capacity at a reputed travel company in managing and selling Holiday Packages.
• Ability to design and develop Outbound Holiday packages.
• Knowledge in ticketing and reservations.
• Sound product and industry knowledge with excellent analytical, communication and interpersonal skills.
• Willing to work long hours independently with minimum supervision.
• Capable to work in a highly computerized environment.
• The individual has to be dynamic and target oriented.

If you think you have what it takes to be successful in this challenging role, email your CV to [email protected] with the subject “Assistant Manager– Outbound”

Pay and benefits of the above position will be competitive and the rewards are performance driven.

Hayleys is an Equal Opportunity Employer

Closing Date: 2023/11/30