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Job Description

  • Responsible to achieve targeted Revenue, EBITA and ROI for the applicable product vertical through new customer acquisition, effective/innovative product development and optimizing 
  • Require to study and launch scalable business models to capture full market revenue potential and control and selectively engage in product/solution launch to optimise DAP resource consumption  
  • Ensure achieving Key deliverables and activities of relevant products which contribute to Enterprise revenue growth and quality of service
  • Evaluating technical feasibilities, design optimizations and any other possible issues of product development
  • Accountable for effectively engage with other functions/departments to establish appropriate designs and technology
  • Lead the fulfillment and assurance activities to provide solutions of relevant Enterprise Products as Solutions of the Dialog Enterprise business.
  • Ensure proper product positioning via appropriate USP   and Strategically plan and successfully implement E2E new product launches
  • Responsible to  support customers using available resources prodcutivly in order to provide solutions on a range of enterprise products.
  • Require to build and maintain strategic relationships with enterprise customers especially with CIOs to maintain divisional capabilities.
  • Ensure team is provided with all required equipment and tools to perform the business tasks appropriately
  • Enforce agreed SLAs with internal and external stakeholders that deliver continuous uninterrupted service with customer service excellence to ensure customer satisfaction and retention.
  • Responsible to enable customer care and maintenance is easily accessible for customers

Entry Requirements

  • Should possess a Degree in management /Engineering (Technical) /relevant professional qualification
  • Experience in Product management/ Brand Management/Sector Management/Channel Management will be an added advantage
  • Self-initiative and go getter
  • Passionate about working with other businesses and partners to solve their specific challenges while putting customer trust and experience first
  • Strong analytical and quantitative skills with ability to use data and metrics for making assumptions and decisions
  • Ability to successfully work with cross range of teams including engineering, UX, legal, finance, sales and operations
  • Good understanding and working experience in technology development best practices (such as, Agile, etc.) and product management technologies
  • Excellent written and verbal communications across technical and non-technical stakeholders
  • Experience presenting to management
  • Minimum 3-5 years of experience in a relevant field would be an added advantage

Dialog Axiata PLC | Closing Date: 03/15/2022

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