- Good experience in Application troubleshooting and incident management activities
- Hands-on experience on Linux/Unix environments
- Experience in scripting (shell scripting, pearl, python, etc.)
- Experience with Databases (MySQL, PostgreSQL, etc.)
- Understanding of distributed networks and application high availability and load balancing
- Microservices using containerization tools (Kubernetes/Docker)
- Understanding on CI/CD toolkit
- Understanding on network administration
- Excellent communication skills, and prior experience in a technical support role
- Bachelor’s Degree in Information Technology, Computer Science or equivalent
- Minimum 3 years of Technical support role with hand-on experience in troubleshooting and incident management activities
- Minimum of 2 years of customer management and customer facing experience
- AWS certification and knowledge in Telco will be an added advantage
- Having application development Knowledge and experience will be an added advantage.
Pls inbox your CV.
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